Terms and Conditions + Privacy Policy
- INTRODUCTION
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Thank you for visiting Our website, viz. www.dreamstreet.tech
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Finverse Platform Private Limited (hereinafter referred to as,
“FPPL” “Company”, “We”, “Us” or “Our”) is a trading member of National Stock Exchange of India
Limited (“NSE”) (NSE Member Id: [90483]) and BSE Ltd. (“BSE”) (BSE Member Id: [6967]) and is registered with the Securities and Exchange Board of India
(“SEBI”) (bearing registration no.: [INZ000330930]). FPPL is the company incorporated under the Companies Act,
2013 having CIN No. U66120MH2025PTC459239 and having its registered office at [Unit No. 1201-1202, 12th Floor, Wing A, ONE BKC, G Block, Bandra East, Mumbai, Maharashtra 400051, India] FPPL operates and owns the website [https://dreamstreet.tech/], and/or the mobile application ‘[●]’(collectively referred to as the “Platform” or “Platforms”).
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“You”, “Your”, and “User” shall mean anyone who visits, accesses, or uses the products
or services offered by Us through the Platform.
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This privacy policy document (“Privacy Policy”) is an electronic record in terms of the Digital Personal
Data Protection Act, 2023, Information Technology Act, 2000, and the
rules made thereunder, as amended from time to time. FPPL is governed
by the provisions of applicable laws in India including the SEBI
(Stock Brokers) Regulations, 1992, SEBI Master Circular for Stock
Broker, dated June 17, 2025, Information Technology Act, 2000,
Information Technology (Reasonable Security Practices and Procedures
and Sensitive Personal Data) Rules, 2011 (the “SPI Rules, 2011”), Digital Personal Data Protection Act, 2023 (“DPDP Act, 2023”), the Digital Personal Data Protection Rules, 2025
(“DPDP Rules, 2025”), and such other rules/regulations (collectively hereinafter
referred to as “Applicable Laws(s)”), as amended from time to time, to maintain the privacy of
Your Personal Data (as defined below).
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The Privacy Policy is published in accordance with Rule 4(1) of the
SPI Rules, 2011 and Section 5 of the DPDP Act, 2023 read with Rules 3
of the DPDP Rules, 2025.
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We urge You to read the terms of this Privacy Policy carefully. By
accepting the terms of this Privacy Policy, You agree that You have
read, understood, acknowledged and accepted this Privacy Policy to
access and use the Platform. You agree, understand, and consent to
this Privacy Policy.
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SCOPE AND OBJECTIVE
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We give utmost importance to the protection and privacy of the
information submitted by You. We receive and store both personal and
non- information about You when You visit and/or use Our Platform. We
collect and process Your Personal Data only to the extent necessary
for Us to process Your requirement(s) in accordance with such
Applicable Laws. This Privacy Policy is intended to let You know the
nature of Personal Data and Non-Personal Data (as defined below)
(collectively, “Information”) that is collected by Us, the purpose of the collection of
such information, and how the same is used.
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This Privacy Policy also sets out the manner in which such
Information is processed by Us or shared with any other party, and
Your rights relating to such Information. We protect this Information
by maintaining physical, electronic, and procedural safeguards that
meet Applicable Laws and handle any Personal Data strictly in terms of
this Policy.
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This Privacy Policy shall apply uniformly to FPPL’s desktop,
website, mobile applications, and any services provisioned by FPPL on
its Platform.
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This Privacy Policy does not apply to information that You provide
to, or that is collected by, any third-party (excluding the group
companies, affiliates and subsidiary companies) through the Platform,
and any Third-Party Sites that You access or use in connection with
the services offered on the Platform.
- USER CONSENT
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You agree that You have read this Privacy Policy and explicitly
consent to the collection, / sharing, / processing, / use, / storage,
/ disclosure of Your Information by Us in terms of this Privacy
Policy for directly or indirectly accessing the Platform, and / or
availing the services provided by us on the Platform.
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You have the option not to provide Us the Information sought to be
collected. You also have an option to withdraw Your consent at any
point as per the mechanism mentioned under this Privacy Policy, or
seek access to or correction of the personal data you provide to us.
If You do not provide Us Your Information, or, withdraw the consent to
provide Us with Your Information at any point in time, We may be
unable to provide You with Our services, or may need to terminate any
existing relationship We may have with You.
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You acknowledge that You are not a minor (i.e., You are above the age
of 18), and are competent to enter into a contract, and that You are
providing Your Personal Data out of Your free will. The Platform is
not intended for children under the age of 18. We do not knowingly
collect any information from minors. If information about a minor
(i.e., an individual below the age of 18) has been inadvertently
shared with Us (without the consent of their parents/guardians),
please contact Us at help@dreamstreet.tech
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If You use or access Our Platform on behalf of someone else (as a
Guardian, Power of Attorney holder, Authorised representative, Consent
Manager etc.), You represent that You are authorised by such
individual or entity/ User to (i) accept this Privacy Policy, and (ii)
consent to the Use of such individual’s Information as set out
in this Privacy Policy.
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WITHDRAWAL OF CONSENT
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You may withdraw Your consent at any time by writing in to help@dreamstreet.tech
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PERSONAL DATA COLLECTED BY FPPL
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Information / Data collected by FPPL includes, but is not limited to,
the following:
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“Personal Data” which means any data which could reasonably be used to
identify You personally, which includes, but not limited to, Your
name, phone number, email address, registration account details,
physical address; and demographic information, such as age, income, gender, pin code, city,
state, or similar information. For the purposes of this Privacy
Policy, sensitive personal data or information has been considered as
a part of Personal Data, which may include information such as
password, financial information (details of bank/ demat account, debit
card, transactional details, portfolio details or other permissible
payment modes etc).
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“Non-Personal Data” which means information that does not identify You or any
other individual, and includes, but not limited to, session, web
beacons and usage data, log data (as defined below) and aggregate
information. We use this information to, inter alia, deliver Our web pages to You upon request, to tailor Our Platform to
the interests of Our Users, to measure traffic within Our Platform, to
improve the quality and performance of the Platform, including
functionality and interactions on the Platform, etc.
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An illustration of the categories of Personal Data / Information
which We may collect / receive / share / process / use / store in
order to serve You through the Platform:
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Personal details (e.g. full name, age, gender, contact details
including, residential address, date of birth, documents such as
identity card / passport details / Aadhaar details / PAN / Voter ID /
driving license, and / or education details) provided by You to
FPPL to avail various services from FPPL.
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Your details including transaction history, balances and payment
details, for effecting transfer of monies through various payment
channels facilitated by FPPL.
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Financial details (e.g. Details of Your trading experience, demat
account, active bank account opened on the Platform including account
number, Partner Bank and NBFCs customer ID, e-NACH, NEFT, IMPS, UPI ID
details, debit card information, including the debit card number, card
type, expiry date on the debit card, and name on the card, salary and
income details, income, expenses, net worth, and / or credit history)
needed as part of the request for some of FPPL products /
services.
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Images / videos of documents / photos required to avail any of
FPPL’s products / services.
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Know Your Customer (“KYC”) documents including all proofs of identity and address,
photograph, Permanent Account Number (PAN), signature, email ID,
occupational details, etc.
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UPI ID, category and other identifiers along with the details of
services on the Platform, mode of payment, location, the date,
currency and amount of the transaction, whether the payment was
successful, and other information provided by You directly or
indirectly to Us or provided to Us by other third-party entities. We
also store transaction details such as amount spent, counterparty
details, beneficiary information, account balance, transaction ID,
date and time of transaction. Further, We may collect, process,
disclose and store information relating to Your income, lifestyle
levels, and Platform-usage pattern, as well as information third
parties or our integrated partners share with us about You.
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Risk profile, investment selection, beneficiary and nominee data
etc.
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Employment details (e.g. occupation, employer name, positions held,
employment history, salary and/or benefits, if any) as part of
FPPL’s record retention for credit / various product evaluations
or as required under applicable law including Prevention of Money
Laundering (Maintenance of Records) Rules, 2005.
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Information about Your investments and the details of Your Demat
Account.
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Specimen signature(s) or consent for the processing of Your
instructions received by FPPL through various payment and delivery
channels.
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Timestamp including IP Address and Geolocation details of the system
You use to access FPPL’s services. Communications with customer
service support, behavioural data (e.g. data collected using cookies),
information about promotions, surveys, promotional campaigns and
records of Your decision(s) to subscribe or to withdraw from receiving
marketing materials, if any.
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Opinions provided by You to FPPL by way of feedback or responses to
surveys.
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Metadata such as your device ID, IP address, app version of the
Platform, interaction logs, location information (when enabled),
diagnostics and crash data, cookies, etc.
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We may receive information about you from third parties, including
login partners (such as Google, Apple or Facebook), payment
processors, advertisers, analytics providers, publicly available
sources, and Users who invite or refer you to the Platform.
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Note that we collect, process and use personal information provided
by you (that is, information that may be used to identify you and is
not otherwise publicly available) to operate, provide, develop, and
improve our Services. This includes information we need to keep you
informed of our offerings, the products and/or services of our
affiliates and group entities, and to enable our affiliates and group
entities to reach out to you in relation to the products and services
offered by them.
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You acknowledge that We may keep records of communications, including
phone calls received and made for making enquiries, orders, feedback
or other purposes for rendering services effectively and efficiently.
The Company will be the exclusive owner of such data and records. You
hereby consent and authorise Us to publish feedback obtained by You on
the Platform. However, all records are regarded as confidential.
Therefore, such records will not be divulged to any third party,
unless required by law.
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We may be required to store Your Personal Data at least for a
reasonable time from the last date of use of the services on the
Platform, or for such period as may be required under Applicable Laws.
We shall not retain Your Personal Data for longer than is required for
the purposes for which the information may lawfully be used or is
otherwise required under any other law for the time being in force.
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HOW WE COLLECT YOUR DATA
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We collect Personal Data about Users through Our Platform, e-mail
requests, various interactions in person with You, which may include
the following:
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Information that Users may provide when they visit Our Platform or
enter information on Our Platform at the time of registration or in
connection with use of services on the Platform;
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We may also retrieve Your Personal Data that is available with KYC
Registration Agency (“KRAs”); Our affiliates, relevant Registrar and Transfer Agents
(“RTAs”), business partners and financial institutions, to the extent
required to provide You the services on the Platform.
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Information that Users provide when they subscribe to email
newsletters, press releases or other periodicals provided by Us,
through the Platform;
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Information that Users provide when they respond to surveys or
marketing communications sent by Us or Our affiliates;
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Images of documents / photos that may be provided by the User in
order to avail services on the Platform;
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Voice recordings of conversations between User(s) and Our customer
care agent(s)/executives;
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Specimen signature(s) provided by Users and/or any other consent(s)
provided for processing the instructions provided by User;
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Information that Users provide when posting content on social media
websites;
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Information that Users provide to us on in their social media
accounts;
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Information captured in Our web logs such as device information (e.g.
device brand and model, screen dimensions), unique identification
numbers (e.g. Internet Protocol address and device ID), and browser
information (e.g. URL, browser type, pages visited, date/time of
access);
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Information captured by web cookies or that third parties including
advertisers share with us;
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Information that we receive from our affiliates or group companies in
accordance with their privacy policies and terms of use;
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Records of interaction with Our representatives;
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Details pertaining to usage of the Platform which include time,
frequency, duration and pattern of use, features used and the amount
of storage used;
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Internet protocol address, browser type, browser language, referring
URL, files accessed, errors generated, time zone, operating system and
other visitor details collected in Our log files, the pages of Our
Platform that You visit, the time and date of Your visit, the time
spent on those pages and other statistics (“Log Data”).
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Information submitted by clients through distributors, referrers and
/ or other third party associated with the Company; and
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Through any other mode with Your implicit / explicit consent.
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You hereby agree, acknowledge and grant Your consent to Us to obtain
information/data from You through the Platform, different
communication channels, when You provide Your details in forms,
surveys, online applications or similar online fields.
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HOW WE USE YOUR DATA
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We recognise and acknowledge the value and importance of the
protection of Your Personal and Non-Personal Data. By virtue of this
Privacy Policy, We will collect / receive / share / process / use /
store Your Personal Data and / or Non-Personal Data in accordance with
Applicable Laws to provide You with the services on the Platform,
enhance the user experience, manage Our relationship with You, build
affluence scores/ user insights, analyse data for the introduction of
new services and features, and as may be required to comply with any
regulatory requirements and contractual obligations. We use and
process User’s information (Personal and Non-Personal) for a
range of purposes, which may include the following:
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Facilitating Transactions: Setting up Your account and facilitating the processing of Your
transactions through Our transaction partners. This includes
maintaining records of Your transactions and holdings, generating and
sending reminders, alerts, and notifications for transactions.
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KYC Updates and Verification: Registering or updating Your KYC details in centralized databases
such as KYC Registration Agencies and CERSAI (CKYC) to comply with
regulatory requirements and to facilitate Your transactions.
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Service Support and Queries: Resolving any queries or concerns and providing support in case of
issues with the use of Our services or those provided by Our
partners.
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Communications and Updates: Informing You about offers related to products and services,
sharing marketing materials, and communicating updates about the
progress and resolution of transactions or services availed.
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Experience Enhancement: Streamlining and customising Your experience while using Our
Services through our mobile application, website, or chatbot,
includingand employing non-personal orand aggregated information to
enhance service delivery.
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Transactional Support and Analysis: Preparing analyses, reports, and tools such as portfolio snapshots,
capital gains reports, and consolidated transaction history to assist
in Your financial decision-making, to the extent permitted under the
Applicable Laws.
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Security and Compliance: Monitoring, identifying, resolving, and preventing security
incidents, frauds, criminal activities, and ensuring compliance with
Applicable Laws. Further, User data may also be collected to ensure
the security and integrity of Our information technology
systems.
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Research and Development: For research and development purposes to improve existing services
and to design new offerings tailored to meet Your financial
needs.
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Monitoring and Review: To monitor and review Our services from time to time; Also, to
undertake financial / regulatory / management reporting and create and
maintain various risk management models; And, for conducting audits
and for record keeping purposes.
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Investigate, prevent, or take action regarding illegal activities,
suspected fraud, violations of Our Terms, breach of Our agreement with
You or as otherwise required by law.
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To fulfil the requirements of existing laws/regulations and / or
court orders / public orders / regulatory directives received by FPPL
/ protect and defend the rights of users or FPPL.
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Any other matter incidental and associated with the above.
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THIRD-PARTY SERVICES
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We may engage third-party service providers (“Data Processors”) to process Your Personal Data on Our behalf for specified
purposes, including but not limited to IT services, analytics,
storage, and customer support. While engaging such third parties, we
ensure:
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All third-party processors act strictly as per Our documented
instructions and do not use Your Personal Data for any purpose other
than those explicitly outlined in Our agreement.
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Each third party is contractually bound to implement
industry-standard security safeguards, to prevent unauthorised access
or disclosure of your Personal Data as per Applicable Laws.
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We monitor compliance through periodic audits and reviews.
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Personal Data shared with third parties is limited to the minimum
necessary for fulfilling the defined purpose.
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No personal data is transferred to any sub-contractor or further
third parties without Our explicit approval.
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Links to other websites: Our Platform may contain links to other websites and mobile
applications that are not operated by Us. If You click on a
third-party link, You will be directed to that third party's site
or mobile application. We strongly advise You to review the privacy
policy and terms of use of every site You visit and every mobile
application that You use. We do not make any representations
concerning the privacy practices or policies of such third-party
entities or terms of use of such other websites, nor do We control or
guarantee the accuracy, integrity, or quality of the information,
data, text, software, music, sound, photographs, graphics, videos,
messages or other materials available on such other websites. The
inclusion or exclusion does not imply any endorsement by Us of the
other websites, the website’s provider, or the information on
such other websites. Third parties are under no obligation to comply
with this Privacy Policy with respect to personal data that You
provide directly to those third parties or that those third parties
collect for themselves. Please be aware that We have no control over
the content and policies of those websites or mobile applications and
We cannot accept responsibility or liability for their respective
privacy practices.
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STORAGE, TRANSMISSION & SECURITY PRACTICES
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We use commercially reasonable physical, managerial, and technical
safeguards (to the extent applicable and permissible) to preserve the
integrity and security of Your Personal Data. However, We do not
ensure or warrant the security of any information You transmit to Us,
and You do so at Your own risk.
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To protect Your privacy and security, We take reasonable steps (such
as requesting OTP/ asking password) to verify Your identity before
granting You access to Your account. You are responsible for
maintaining the secrecy of Your unique password and account
information, and for controlling access to Your email communications
from Us, at all times. These include Your information, including
Personal Data, is transmitted between Your device and Our servers
using HTTPS protocol for encryption. HTTPS is the technology used to
create secure connections for Your web browser and it’s
indicated by a padlock icon in Your browser. In addition to HTTPS, we
make sure that Your Personal Data is always encrypted or hashed before
we store it. We use industry standard encryption and hashing
algorithms.
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FPPL stores and processes Your Personal Data only in India. FPPL’s data centre and systems also
maintain backup and disaster recovery systems in India. Information
collected is stored on Our servers, log files or storage systems owned
by Us or by third parties specifically providing such storage services. Your
information or data will primarily be stored in electronic form.
However, certain data can also be stored in physical form. FPPL may
enter into agreement with third-parties to store Your information or
data. These third parties may have their own security standards to
safeguard Your information or data and We, shall on a commercial
reasonable basis require such third parties to adopt reasonable
security standards to safeguard Your information / data.
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FPPL takes various steps and measures to protect the security of Your
Personal Data from misuse, loss, unauthorised access, modification or
disclosure. FPPL uses the latest secured server layers encryption and
access control on its systems. FPPL safety and security processes are
audited by a third-party cybersecurity audit agency from time to
time.
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FPPL shall not be held responsible for any loss, damage or misuse of
Your Personal Data, if such loss, damage or misuse is attributable to
a Force Majeure Event. A “Force Majeure Event” shall mean any event that is beyond the reasonable control of
FPPL and shall include, without limitation, sabotage, fire, flood,
explosion, pandemic, epidemic, acts of God, civil commotion, strikes
or industrial action of any kind, riots, insurrection, war, acts of
government, computer hacking, unauthorised access to computer,
computer system, computer data, computer network and storage devices,
computer crashes, malfunctioning in the computer terminal or the
systems getting affected by any malicious, destructive or corruptive
code or program, mechanical or technical errors/failure or power shut
down, breach of security and encryption (provided it is beyond Our
reasonable commercial control), power or electricity failure or
unavailability of adequate power or electricity, etc.
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YOUR RIGHTS IN RELATION TO YOUR PERSONAL DATA
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We seek to provide reasonable assistance to cater to request(s) from
You regarding the processing of Your Personal Data and the right to
amend and withdraw permission to the processing/ use/ storing/ sharing
of Your Personal Data. In accordance with Applicable Laws and as per
the terms of this Privacy Policy, You may exercise the following
rights:
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Request a summary of Personal Data stored with Us and request the
identity of the entities we share Your Personal Data with.
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Review, rectify, update, or deletion of the Personal Data stored with
Us.
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Nominate any other individual, who shall, in the event of death or
incapacity of the User, exercise the rights of the User in accordance
with applicable laws.
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Withdraw Your consent to collect / receive / share / process / use /
store Your Personal Data that You had given Us for availing the
services on the Platform and prevent further processing of Your
Personal Data subject to the terms of this Privacy Policy. You may
also withhold Your consent prior to the collection and processing of
Your Personal Data and Non-Personal Data.
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Ask Us to update/delete Your Personal Data. However, You understand
that the deletion of certain information may impact the services on
the Platform being offered to You and the same may result in total
suspension of the services on the Platform if the deleted information
is of a category that is considered mandatory to provide the services
on the Platform. Please refer to section titled “Cessation of
Relationships and Data Deletion Requests” below, for further
information.
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Be informed of any data breach concerning the Personal Data submitted
by the User.
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You can exercise any of the aforementioned rights by submitting a
request to help@dreamstreet.tech
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You understand that these rights are limited in some situations, such
as, where We are legally or otherwise bound to process / retain /
share / disclose Your Personal Data. This may also affect Our ability
to provide You services on the Platform and therefore may lead to
discontinuation of the services on the Platform You avail from the
Platform.
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We may be required to share Your information when required by law,
court order, government or regulatory request, or to protect Our
rights and/or those of Our partners or Users, or to prevent harm or
fraud on our Platform or to respond to requests from entities that
support fraud detection, security, dispute resolution, or compliance
functions.
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RETENTION OF PERSONAL DATA
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Your information or data will primarily be stored in electronic form.
However, certain data can also be stored in physical form. FPPL may
enter into agreement with third parties to store Your information or
data. These third parties may have their own security standards to
safeguard Your information or data and FPPL, shall on a commercially
reasonable basis require such third parties to adopt reasonable
security standards to safeguard Your information / data as per
Applicable Laws.
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CESSATION OF RELATIONSHIP AND DATA DELETION REQUESTS
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Users without completed KYC or transactions: If a User requests cessation of their relationship with Us and has
not completed the KYC process, executed any transactions or platform
services, We shall delete Personal Data from Our systems on a best
effort basis. However, certain non-identifiable logs or footprints
related to system interactions may remain, subject to Applicable Laws
and regulatory requirements. If under Applicable Laws, any data is to
be stored for a certain period of time, such data shall be deleted
only post the expiry of such period.
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Users with Completed KYC and/or Executed Transactions: Where a User has completed the KYC process and/or executed any
transactions with Us, and subsequently requests cessation of the
relationship and/or deletion of their data, We are legally obligated
to retain certain information. In such cases, while the User’s
account will be deactivated, their Personal Data and transaction
records will not be deleted due to the following legal, regulatory,
and audit obligations:
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Regulatory Compliance: Under the Prevention of Money Laundering Act, 2002 (PMLA),
SEBI (Stock Brokers) Regulations, 1992 or any other applicable laws
for the time being in force, We are mandated to retain KYC data,
transaction history etc. for a specified retention period, even after
the cessation of the User’s relationship.
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Audit Requirements: Our internal and external auditors, as well as regulatory bodies, may
require access to customer records for auditing, inspection or various
other purposes. These records include Personal Data, transaction logs,
and other relevant information necessary to ensure compliance with
applicable laws, rules, and guidelines set by regulatory authorities,
including SEBI.
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Legal Obligations: The retention of data is also critical for addressing potential
legal claims, disputes, or inquiries. In accordance with applicable
laws, We are required to preserve information that could serve as
evidence in legal proceedings or is necessary for defending against
claims.
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As such, the retention of User/ Customer Information in these cases
is strictly limited to the abovementioned legal and regulatory
purposes. We are committed to ensuring that this Information is stored
securely and is accessible only for legitimate purposes, while
remaining compliant with the applicable data protection laws,
including the DPDP Act, 2023 and the relevant rules formulated
thereunder on best effort basis.
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Post Deletion of the User’s data from Our records, the User
will not be able to access the User profile / transactional data
through their existing Email Id & Mobile No. on the Platform.
Users’ access to the platform may be temporarily or permanently
suspended / deactivated without furnishing any reason. Any request for
Re-Activation / Sign up by such Users’ or their related party
may be restricted / declined at the discretion of the company without
furnishing any reason.
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In case of request for surrender of registrations, closure and/or
cessation of business relationship and subsequent request for deletion
of data, we will delete or erase Your Personal Data to the best of Our
ability and in accordance with Applicable Laws.
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COMMUNICATIONS FROM FPPL
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FPPL may from time to time contact You via calls, SMS, emails, and
other communication channels to provide You with information
pertaining to FPPL’s Services, notifications on updates
vis-à-vis FPPL Services (when We consider it necessary to do
so), educational information and promotions.
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FPPL may maintain/ upload information on social media sites like [www.dreamstreet.tech]. When You visit the social media accounts of the Company. We
collect information about Your activities on those accounts. The
information We collect and review includes whether You visited or
commented on a blog or provided a rating etc.
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GRIEVANCE REDRESSAL
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If You have questions, concerns or grievances regarding processing of
Your Personal Data or this Privacy Policy, You may address the same to help@dreamstreet.tech
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POLICY REVIEW AND UPDATES
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This Policy will be reviewed by FPPL as and when required and the
same may change at any time. FPPL reserves the right to change this
policy from time to time. Any changes shall be effective immediately
upon the posting of the revised Privacy Policy and specific consent to
that effect shall be obtained from You, as required. We encourage You
to regularly check this notice on Our Platform for updates.
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The latest and the most updated policy can always be found at
FPPL’s website. While FPPL will make reasonable efforts to keep
You posted on any updates to this privacy policy, to make sure that
You are aware of any changes, it is recommended that You review this
Policy periodically. Notwithstanding anything stated above, by using
any of Our Platforms or providing Us with Your Personal Data for any
other purpose on the Platform, You agree to the terms of this Privacy
Policy.
Terms and Conditions
- Introduction
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These Terms of Use mandate the terms for access to and use of the
sites, viz., the website [●] and the mobile application and any other site or application as
may be offered from time to time (collectively, the "Sites")
which are operated and managed by Finverse Platform Private Limited
(“FPPL”) (CIN U66120MH2025PTC459239) and our affiliates (collectively referred to as
‘Company’ or ‘Us’ or ‘We’ or
‘Our’).
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You can access information, content, products, services, applications
and tools for online retail share trading, brokerage and depository
participant services and other products or services that we may
introduce from time to time (collectively, the
“Services”). Online share trading and brokerage services
are offered by FPPL, registered as Stock Broker with Securities &
Exchange Board of India (Registration No. [●]) and is a Trading Member of NSE (Member Code: [●]) and BSE (Member Code: [●]). FPPL Corporate Office is at [●].
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INVESTMENTS IN SECURITIES MARKET ARE SUBJECT TO MARKET RISKS, READ
ALL THE RELATED DOCUMENTS CAREFULLY BEFORE INVESTING. THE CONTENTS
HEREIN ABOVE SHALL NOT BE CONSIDERED AS AN INVITATION OR PERSUASION TO
TRADE OR INVEST. FPPL AND AFFILIATES ACCEPT NO LIABILITIES FOR ANY
LOSS OR DAMAGE OF ANY KIND ARISING OUT OF ANY ACTIONS TAKEN IN
RELIANCE THEREON. PLEASE NOTE BROKERAGE WOULD NOT EXCEED THE SEBI
PRESCRIBED LIMIT.
- Terms of use
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The usage of our Sites is governed by the latest version of the Terms
of Use as in effect on the date the Sites are accessed by you. We
retain the unconditional right to modify, amend these Terms of use
without any requirement to notify you of the same. You should review
the most current version of these Terms by visiting and clicking on
the Terms of Use hyperlink located at the bottom of the page.
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Please carefully read these Terms of Use before accessing any
information, content, products, services, applications, tools and
features on the Sites. These Terms of Use are in addition to any other
agreements between you and Us, including any customer or account
agreements, and any other agreements that govern your use of
information, content, tools, products and services available on and
through the Sites. Merely upon access of the Sites and in absence of
any specific customer or account agreements, no client-broker
relationship is established between you and Us.
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Subject to your compliance with these Terms of Use, we grant you a
limited, non-exclusive, non-transferable, license to access the Sites
only for your personal, non-commercial use and solely as necessary in
order to avail Services. This license does not include any resale or
commercial use of the Sites or its contents; any collection and use of
the contents, products, services, applications, tools and features;
any derivative use thereof; any downloading or copying of account
information; or any use of data mining, robots, or similar data
gathering and extraction tools. Any content on the Sites (including
but not limited to any copyrighted material, trademarks, or other
proprietary information) may not be reproduced, duplicated, copied,
sold, resold, visited, distributed or otherwise exploited for any
commercial purpose without our express written consent. By continuing
to browse through or using or accessing the Sites, you accept and
agree to be bound by these Terms of Use.
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Your Finverse Account
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Getting Started. To avail securities trading, brokerage and
depository participant services through our Sites, you will be
required to register and open a trading account and a depository
participant account (collectively, the “Finverse Account”)
with FPPL by completing client-broker registration process by
executing prescribed application form, undertakings, declarations,
agreements etc. and necessary KYC requirements. Activation of Finverse
Account shall be subject to completion of Video In-Person-Verification
(VIPV) and client due diligence.
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Who can open Finverse Account. You must be of legal age to form a
binding contract, must be eligible to open, maintain and operate
securities trading, brokerage and depository participant account
accordance with applicable laws in India or other jurisdictions
relevant to you; and otherwise you have not been barred from accessing
securities market in India for any reasons whatsoever. We reserve the
right to refuse access to our Services to any User who has been
suspended, disqualified, debarred and/or removed by Us or by any
regulatory and/or statutory authority.
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Sensitive Personal Data or Information. In order to open Finverse
Account, you will have to provide your details as mandated under
applicable laws which for illustration shall include but not be
limited to your name, mobile number, email address, date of birth,
gender, Permanent Account Number (PAN), signature, marital status,
photograph and video recording, etc. Your Finverse Account shall be
activated only upon fulfillment of your KYC verification in accordance
with applicable AML-KYC requirements under relevant
guidelines/circulars/communications issued by SEBI, NSE, BSE, NSDL and
other relevant authorities. Please refer to our Privacy Policy which
explains what personal information we collect and how it is used and
shared.
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Providing Accurate Information. All information you provide to us
must be complete, accurate, up-to-date and truthful and not
misleading. You must promptly update this information whenever it
changes. We are not responsible for any financial loss arising out of
your failure to do so. We may ask you at any time to confirm the
accuracy of your information and/or provide additional supporting
documents.
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Transacting on your own account. All activities under a Finverse
Account shall be deemed as activities carried out by the registered
user. You shall only use the Finverse Account to transact on your own
account and not on behalf of any other person or entity. You agree to
purchase securities at your own risk. We disclaim any liability
arising from the purchase of the securities by you or for any
obligations of other users to You, any acts or omissions of a third
party or user of the Sites with whom you choose to deal with. It will
be your sole responsibility to take proper precaution/ professional
advice before agreeing to trade in securities.
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Securities Transactions. All transactions in your Finverse Account
shall be subject to the constitution, rules, regulations, customs and
usage of the exchange or market, and its clearing house, if any, where
the transaction orders are routed through our Sites. Also, where
applicable, the transactions shall be subject to the provisions of the
Securities and Contracts Regulations Act (SCRA), as amended, and to
the rules and regulations of SEBI, NSDL, and the exchanges.
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One account per User or Entity. You may only open one Finverse
Account unless we have agreed in writing the opening of additional
accounts. We may refuse the creation of duplicate accounts for the
same user. Where duplicate accounts are detected, we may close or
merge these duplicate accounts at its sole discretion.
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Contacting You. You hereby authorize us to send trade confirmations,
research calls, investment ideas etc. including all commercial
communication even though You are registered with National Do Not Call
Registry established under the Telecom Unsolicited Commercial
Communications Regulations, 2007 or are registered or may register
under the National Customer Preference Register established under new
regulation viz the Telecom Commercial Communications Customer
Preference Regulations, 2010.
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Deactivation and/or Termination. If you provide any information that
is untrue, inaccurate, not current or incomplete (or becomes untrue,
inaccurate, not current or incomplete), or if we have reasonable
grounds to suspect that such information is untrue, inaccurate, not
current or incomplete, we have the right to suspend or terminate your
Finverse Account and refuse any and all current or future use of the
Services (or any portion thereof) at its discretion, in addition to
any right that we have against you at law or in equity, for any
misrepresentation of information provided by you.
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Keeping your account safe
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Safeguard your Finverse Account. You must take all steps to safeguard
your FinverseAccount and ensure that no one else can have access to
your FinverseAccount or password. You must immediately notify us of
any actual or suspected loss, theft or unauthorized use of your
Finverse Account or password. You're solely responsible for any
activity on your FinverseAccount. We're not liable for any acts or
omissions by you in connection with your Finverse Account.
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What to Do. You must keep your FinverseAccount secure. You must
change your password regularly and ensure that it is not reused across
other online accounts. You may reset your Finverse Account password
using your email address. You must follow recommended password
management practices. You must set up 2-Step authentication or
multi-factor authentication, if prompted.
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What Not to Do. You must not let anyone access your Finverse Account
or watch you accessing it. You must not use any functionality that
allows your login details or passwords to be stored by the computer or
browser you are using or to be cached or otherwise recorded.
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Contact Us if you suspect your Finverse Account has been compromised.
If you suspect your Finverse Account or other security credentials are
stolen, lost, used without your authorisation or otherwise
compromised, you must contact [●]. immediately, you are also advised to change your password. Any
undue delays in notifying us may affect the security of your Finverse
Account and also result in financial losses to you. Once you notify us
of any unauthorised usage, we will take necessary steps to prevent any
further misuse.
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Access to our sites and service
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We will try to make sure our Sites & Services are available to
you when you need them. However, We do not make any representation or
warranty that our Sites and Services will always be available,
uninterrupted or error-free. We may suspend, withdraw, discontinue or
change all or any part of our Service without notice. You are aware
and acknowledge that trading over the internet involves many uncertain
factors and complex hardware, software, systems, communication lines,
peripherals, etc., which are susceptible to interruptions and
dislocations; and the Sites may at any time be unavailable without
further notice. You agree that you shall not have any claim against us
on account of any suspension, interruption, non-availability or
malfunctioning of our systems for any reason whatsoever or if our
Services are unavailable at any time or for any period.
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Content on our Sites for general information purposes is subject to
change without further notice. Neither we nor any third parties
provide any warranty or guarantee as to the accuracy, timeliness,
performance, completeness or suitability of the information and
materials found or offered on the Sites for any particular purpose.
You acknowledge that such information and materials may contain
inaccuracies or errors and we expressly exclude liability for any such
inaccuracies or errors to the fullest extent permitted by law. Your
use of any information or materials on this website is entirely at
your own risk, for which we shall not be liable. It shall be your own
responsibility to ensure that any products, services or information
available through this website meet your specific requirements.
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We will not be liable for any loss or damage caused by a virus, or
other technological attacks or harmful material that may infect your
computer equipment, computer programmes, data or other proprietary
material related to your use of our Sites.
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Third party services
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Our Sites and Services may contain links to third party sites,
advertising, promotion campaigns, services, content, applications etc.
to make available to you their content, products, features etc.
(“Third Party Services”). We are not responsible for and
do not endorse or accept any responsibility for the availability,
contents, services or use of any third party site, any platform
accessed from a third party site or any changes or updates to such
sites. Any linked sites are only for your convenience and therefore
you access them at your own risk. We assume no responsibility for
their content or any loss or damage that may arise from your use of
them. These Third Party Services may have their own terms and
policies, and your use of them will be governed by those terms and
policies. Therefore, we cannot be responsible for the protection and
privacy of any information which you provide whilst visiting such
sites and such sites are not governed by this privacy statement.
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Your security when using Third Party Services is your responsibility.
You also agree that we may, at any time and in our sole discretion,
and without any notice to you, suspend, disable access to or remove
any Third Party Services. We’re not liable to you for any such
suspension, disabling or removal, including without limitation for any
loss of profits, revenue, data, goodwill or other intangible losses
you may experience as a result thereof (except where prohibited by
law).
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Your responsibility
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You must not misuse our Services by introducing viruses, trojans,
worms, logic bombs or other materials which are malicious or
technologically harmful. You must not attempt to gain unauthorized
access to our Sites, our servers, computers or databases. You must not
attack our Sites with any type of denial of service attack. We will
report any such breach to the relevant law enforcement authorities and
we will cooperate with those authorities by disclosing your identity
to them. In the event of such a breach, your right to use our Sites
& Services will cease immediately.
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Our Sites and Services are generally intended to be viewed by a
conventional web browser with a screen resolution of 800X600 pixels or greater or mobile application. Although you may use other
means to access our Sites, be aware that the Sites may not appear
accurately through other access methods, and you use them only at your
own risk. You should not access the Sites through devices or services
that are designed to provide high-speed, automated, repeated access.
Because our servers have limited capacity and are used by many people,
do not use Sites in any manner that could damage or overburden our
servers, or any network connected to any our servers. Do not use Sites
in any manner that would interfere with any other party's use of
the Sites.
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You are responsible for configuring your information technology,
security programs in order to access our Services. You should use your
own virus protection software. We cannot guarantee that our Services
will be free from bugs or viruses. In case you discover any security
bug or vulnerability on our platform, please report it to [●] to help us strengthen our cyber security.
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Intellectual property rights
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"Finverse Materials" include any software (including
without limitation, the Finverse App, the API, developer tools, sample
source code, and code libraries), data, materials, content and printed
and electronic documentation (including any specifications and
integration guides) developed and provided by us or our affiliates to
you, or available for download from our Sites. You shall not, and
shall not attempt to, directly or indirectly:
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transfer, sublicense, loan, sell, assign, lease, rent, distribute or
grant rights in the Service or the Finverse Materials to any person or
entity;
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remove, obscure, or alter any notice of any of our trade marks, or
other "intellectual property" appearing on or contained
within the Services or on any FinverseMaterials;
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modify, copy, tamper with or otherwise create derivative works of any
software included in the Finverse Materials; or
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reverse engineer, disassemble, or decompile the Finverse Materials or
the Services or apply any other process or procedure to derive the
source code of any software included in the Finverse Materials or as
part of the Services
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‘www.[●].com’ and ‘Finverse’ and any other logos on the Sites
belong to us and our affiliates. You shall not copy, imitate, modify
or use them without our prior written consent. In addition, all page
headers, custom graphics, button icons, and scripts are service marks,
trademarks, and/or trade dress of us or our affiliates. You may not
copy, imitate, modify or use them without our prior written consent.
All right, title and interest in and to the Finverse Materials, the
Sites, any content thereon, the Services, the technology related to
the Services, and any and all technology and any content created or
derived from any of the foregoing is the exclusive property of us and
our licensors.
- Disclaimer
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WE DO NOT MAKE ANY EXPRESS OR IMPLIED WARRANTIES ABOUT THE SITES,
INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. THE SITES ARE
MADE AVAILABLE TO YOU "AS IS" AND "AS AVAILABLE"
AND WE DO NOT WARRANT THAT ANY DEFECTS OR INACCURACIES WILL BE
CORRECTED.
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WE DO NOT WARRANT THAT THE SITES WILL MEET YOUR NEEDS, OR THAT THEY
WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. WE ALSO PROVIDE
NO WARRANTY THAT THE RESULTS OBTAINED FROM THE USE OF THE SITES WILL
BE ACCURATE OR RELIABLE, OR THAT THE QUALITY OF ANY PRODUCTS,
SERVICES, INFORMATION, OR OTHER MATERIAL OBTAINED BY YOU THROUGH THE
SITES WILL MEET YOUR EXPECTATIONS.
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Limitation of liability
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TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE TO YOU
OR ANYONE ELSE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL, DIRECT, OR
INDIRECT DAMAGES (INCLUDING BUT NOT LIMITED TO LOST PROFITS, TRADING
LOSSES OR DAMAGES THAT RESULT FROM USE OR LOSS OF USE OF THE SITES AND
THIRD PARTY CONTENT, INCONVENIENCE OR DELAY). THIS IS TRUE EVEN IF WE
HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES.
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TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE TO YOU
OR ANYONE ELSE FOR ANY LOSS RESULTING FROM A CAUSE OVER WHICH SUCH WE
DO NOT HAVE DIRECT CONTROL. THIS INCLUDES FAILURE OF ELECTRONIC OR
MECHANICAL EQUIPMENT OR COMMUNICATIONS LINES (INCLUDING TELEPHONE,
CABLE AND INTERNET), UNAUTHORIZED ACCESS, VIRUSES, THEFT, OPERATOR
ERRORS, SEVERE OR EXTRAORDINARY WEATHER (INCLUDING FLOOD, EARTHQUAKE,
OR OTHER ACT OF GOD), FIRE, WAR, INSURRECTION, TERRORIST ACT, RIOT,
LABOR DISPUTE AND OTHER LABOR PROBLEMS, ACCIDENT, EMERGENCY OR ACTION
OF GOVERNMENT.
- Indemnity
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AS A CONDITION OF YOUR USE OF THE SITES, TO THE FULLEST EXTENT
PERMITTED BY LAW, YOU AGREE TO INDEMNIFY AND HOLD US, OUR AFFILIATES
AND THIRD PARTY CONTENT PROVIDERS HARMLESS FROM AND AGAINST ANY AND
ALL CLAIMS, LOSSES, LIABILITY, COSTS AND EXPENSES (INCLUDING BUT NOT
LIMITED TO ATTORNEYS' FEES) ARISING FROM YOUR USE OF THE SITES, OR
FROM YOUR VIOLATION OF THESE TERMS.
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Suspension and Termination
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In the event you have caused a material breach of these Terms of Use;
or if we are unable to verify or authenticate any information provided
by you; or we believe that your actions may cause legal liability to
us, or we have reason to believe you are involved in any fraudulent
activity, money laundering, terrorism financing or other criminal or
illegal activity; or your actions have caused a security breach; or if
you have granted permission to a third party to access your account,
then without limiting any remedy that we may pursue, we, at our sole
discretion, can take such actions whether preventive or otherwise as
we deem fit, including but not limited to – (i) limiting your
activity, restricting functionality, terminating or suspending your
access to your account; (ii) initiating an investigation into conduct
that has caused such breach; (iii) issuing a notice to you for
rectifying such breach.
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We will give you notice of any suspension or restriction and the
reasons therefore as soon as practicable, either before the suspension
or restriction is put in place or after, unless notifying you would be
unlawful or compromise our reasonable security measures. We will lift
the suspension and/or the restriction as soon as practicable after the
reasons for the suspension and/or restriction have ceased to
exist.
- Complaints
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If you have any grievance, objection or complaint about our Sites or
any incident concerning the Terms of Use, you may contact us following
by sending an email to [●] by providing us necessary information and/or documents
concerning such matter. We will undertake reasonable efforts to
investigate and resolve your complaint.
- Force majeure
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We shall not be responsible for delay or default in the performance
of our obligations due to contingencies beyond our control, such as
(including but not limited to) losses caused directly or indirectly by
exchange or market rulings, suspension of trading, fire, flood, civil
commotion, earthquake, war, strikes, failure of the systems, failure
of the internet links or government/regulatory action.
- Governing law
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These Terms of Use shall be governed and construed in accordance with
the laws of India and the courts at Mumbai shall have exclusive
jurisdiction over all matters, disputes arising out of and relating to
these Terms of Use.